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Returns: Returns are accepted if we are notified within 3 days and the item returned within 7 days in the same condition in which the buyer received it. Please contact us before returning an item. Returns for misdescribed or defective merchandise will receive a full refund; returns for any other reason, or items returned in a condition poorer than shipped will be subject to a 20% restocking fee.

Order Cancellations: Items generally cannot be cancelled once ordered as our goal is to get your orders shipped out as quickly as possible. If you do need to cancel an order, please contact us immediately to determine if a cancellation is possible. If it is, a full refund less a 5% restocking fee will be made using the original payment service (i.e., an order paid via PayPal will be refunded through PayPal).

We make every effort to maintain adequate stock to fulfill every order. However, on occasion items may be sold through other channels or otherwise not be available for purchase. Should this occur, buyers will be notified within 24 hours of purchase, and a full refund will be made promptly.

Shipping: Orders are generally shipped next business day, though on occasion may ship out on the second business day following payment. Preferred carriers are the USPS and UPS, but Fedex and DHL may be used to expedite delivery. All items ship with either a tracking or delivery confirmation number, and orders of $200 or more may require a signature on delivery. Shipping rates vary by item and quantity. Purchases of multiple items in one order will pay a lower total ship rate than if each item were purchased separately.
Last Updated: 7 Apr 2008 16:34:23 PDT home  |  about  |  terms  |  contact
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